Devised matrix approach to shelf-life testing for a major launch of sports products and saved £780,000 in product testing costs;
Perfected sensory methods, procedures and documentation;
Adapted panellist training plans and methods for both drinks and healthcare products;
Conceived and accomplished a large sensory and marketing project to understand sensory, consumer and emotional attributes of one of GSK's major brands;
Developed and implemented consumer-led shelf-life determination for New Product Development;
Developed sensory training courses including statistics and panel performance;
Created and successfully managed sensory science function for DuPont which produced high quality results and excellent customer service;
Designed and delivered induction and ongoing training in specialist sensory techniques for sensory panellists, sensory scientists and research staff;
Conducted valuable research for DuPont projects, including guiding a cross-Atlantic flavour improvement project which resulted in improved relations with an important American operating company;
Particularly proud of successfully completing the challenging Cranfield University ‘Managing People Successfully Course’.